Clarification Text

At Burchev Hellas LTD, we prioritize transparency and clarity regarding how we handle your personal data. This Clarification Text provides detailed information on how we collect, use, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Purpose of Data Collection

We collect personal data for the following purposes:

  • Customer Service: To respond to your inquiries, provide information, and support your interactions with us.
  • Order Processing: To manage and fulfill your orders and transactions efficiently.
  • Marketing Communications: To send you updates, promotions, and newsletters, provided you have opted in to receive them.
  • Website Improvement: To analyze how you use our website and improve its functionality and user experience.

Types of Personal Data Collected

The types of personal data we may collect include:

  • Contact Information: Such as your name, email address, phone number, and postal address.
  • Transactional Information: Details related to purchases, orders, and payment.
  • Website Usage Data: Information about your visits to our website, including IP address, browser type, and pages viewed.
  • Marketing Preferences: Your preferences regarding receiving marketing communications.

Data Processing and Storage

We process and store your personal data securely and in accordance with legal requirements. Data is retained only as long as necessary for the purposes outlined above or as required by law. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

Your Rights

Under data protection laws, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your data under certain conditions.
  • Right to Restrict Processing: You can request the restriction of processing your data under specific circumstances.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used format.
  • Right to Object: You can object to the processing of your data for specific purposes.

Data Sharing and Third Parties

We may share your personal data with third parties such as service providers and partners who assist us in delivering our services. We ensure that these third parties adhere to strict data protection standards and only process your data as necessary to fulfill their obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. For more information on how we use cookies and how you can manage them, please refer to our Cookies Policy.

Changes to This Clarification Text

We may update this Clarification Text periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we handle your personal data.

Contact Us

If you have any questions or concerns about our data processing practices or this Clarification Text, please contact us at:

Email: info@burchevhellas.com
Phone: +30 123 456 789
Address: Industrial Area of Komotini, Greece

Thank you for your trust in Burchev Hellas LTD. We are committed to protecting your privacy and handling your personal data with care and transparency.